Front Office Manager/Assistant Manager -Plastic Surgery Practice
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Assistant Manager-Front office Manager for Facial Plastic, Plastic Surgery and Medical Spa
Join our internationally recognized Facial Plastic Plastic Surgery, Plastic Surgeon and Medical Spa as an assistant Manager/Front Office Manager. We are looking for an individual with a vibrant and sociable demeanor, strong sales experience, and exceptional multitasking abilities. As the "Face" of our businesses, you will play a crucial role in providing excellent customer service, managing various responsibilities, and contributing to the success of our team. If you have a passion for aesthetics, outstanding communication skills, and a friendly disposition that lights up a room, we want you on our team.
Responsibilities:
Patient Education and Patient Coordinating - Educate patients on procedures, achieve booking and revenue goals, and provide information on services offered.
Customer Service: Promote and practice excellent customer service, ensuring a positive and welcoming environment for patients.
Office Operations: Perform opening and closing duties, maintain office triage by tracking the location of patients, doctors, and medical assistants
Phone Management: Coordinate and manage multiple phone lines simultaneously, addressing patient inquiries and scheduling appointments.
Administrative Tasks: Prepare charts, new patient packets, and follow through with scheduling appointments, including obtaining necessary payments.
Inventory Management: Manage inventory for office and maintenance supplies, as well as skincare products.
Facility Maintenance: Maintain patient rooms and waiting areas, ensuring a clean and welcoming atmosphere.
Photography: Capture photos of patients for appointments, post-ops, and pre-ops as needed.
Communication: Effectively communicate with patients, staff, and management, maintaining a high standard of ethics and privacy.
Positive Demeanor: Provide a friendly and positive demeanor to all surgeons, staff, patients, and visitors.
Assist Medical Assistant and Doctor: Assist with inventory control, room organization, and miscellaneous projects as needed.
Coordination with Managers: Communicate regularly with Operations Manager, Business Manager, and Spa Director on issues related to patient care.
Engagements: Arrange speaking, teaching, clinical, and research study appointments and engagements for surgeons.
15 social media: Work with the practice manager and social media team to coordinate social media posts, and coordinating filming
**Qualifications: **
Previous experience in a similar role within the aesthetic or medical spa industry.
Strong sales experience, with a proven track record.
Excellent multitasking skills and ability to manage various responsibilities simultaneously.
Computer, phone, and social media skills.
Consistently attractive appearance and a warm, welcoming smile.
Evenings and some alternating weekend availability.
Benefits:
Excellent pay and bonus structure.
Full benefits package.
Pension-profit sharing.
How to Apply:
If you are the kind of person who lights up a room and meets the qualifications above, we want to hear from you. Submit your resume, a cover letter,
Job Type: Full-time
Pay: $78,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Evening shift
Rotating weekends
Work Location: In person