Front Office Manager/Assistant Manager -Plastic Surgery Practice

COREY S MAAS MD A MEDICAL CORPORATI

Front Office Manager/Assistant Manager -Plastic Surgery Practice

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Assistant Manager-Front office Manager for Facial Plastic, Plastic Surgery and Medical Spa

    Join our internationally recognized Facial Plastic Plastic Surgery, Plastic Surgeon and Medical Spa as an assistant Manager/Front Office Manager. We are looking for an individual with a vibrant and sociable demeanor, strong sales experience, and exceptional multitasking abilities. As the "Face" of our businesses, you will play a crucial role in providing excellent customer service, managing various responsibilities, and contributing to the success of our team. If you have a passion for aesthetics, outstanding communication skills, and a friendly disposition that lights up a room, we want you on our team.

    Responsibilities:

    1. Patient Education and Patient Coordinating - Educate patients on procedures, achieve booking and revenue goals, and provide information on services offered.

    2. Customer Service: Promote and practice excellent customer service, ensuring a positive and welcoming environment for patients.

    3. Office Operations: Perform opening and closing duties, maintain office triage by tracking the location of patients, doctors, and medical assistants

    4. Phone Management: Coordinate and manage multiple phone lines simultaneously, addressing patient inquiries and scheduling appointments.

    5. Administrative Tasks: Prepare charts, new patient packets, and follow through with scheduling appointments, including obtaining necessary payments.

    6. Inventory Management: Manage inventory for office and maintenance supplies, as well as skincare products.

    7. Facility Maintenance: Maintain patient rooms and waiting areas, ensuring a clean and welcoming atmosphere.

    8. Photography: Capture photos of patients for appointments, post-ops, and pre-ops as needed.

    9. Communication: Effectively communicate with patients, staff, and management, maintaining a high standard of ethics and privacy.

    10. Positive Demeanor: Provide a friendly and positive demeanor to all surgeons, staff, patients, and visitors.

    11. Assist Medical Assistant and Doctor: Assist with inventory control, room organization, and miscellaneous projects as needed.

    12. Coordination with Managers: Communicate regularly with Operations Manager, Business Manager, and Spa Director on issues related to patient care.

    13. Engagements: Arrange speaking, teaching, clinical, and research study appointments and engagements for surgeons.

    15 social media: Work with the practice manager and social media team to coordinate social media posts, and coordinating filming

    **Qualifications: **

    1. Previous experience in a similar role within the aesthetic or medical spa industry.

    2. Strong sales experience, with a proven track record.

    3. Excellent multitasking skills and ability to manage various responsibilities simultaneously.

    4. Computer, phone, and social media skills.

    5. Consistently attractive appearance and a warm, welcoming smile.

    6. Evenings and some alternating weekend availability.

    Benefits:

    • Excellent pay and bonus structure.

    • Full benefits package.

    • Pension-profit sharing.

    How to Apply:

    If you are the kind of person who lights up a room and meets the qualifications above, we want to hear from you. Submit your resume, a cover letter,

    Job Type: Full-time

    Pay: $78,000.00 - $120,000.00 per year

    Benefits:

    401(k)

    Dental insurance

    Employee discount

    Health insurance

    Paid time off

    Vision insurance

    Schedule:

    Evening shift

    Rotating weekends

    Work Location: In person