Are you a seasoned professional in the hospitality industry seeking a dynamic managerial role? We have an opening for a Front Office Manager at our Baton Rouge, LA establishment. Join our team to oversee the front desk operations, manage the reception area, ensure compliance with hotel policies, and enhance guest satisfaction. To qualify for this position, a robust background in hospitality, a positive attitude, and a commitment to providing exceptional customer service are essential. If you possess these qualifications and are eager to deliver top-notch service, we invite you to apply today! Responsibilities: • Defining and implementing front desk objectives and procedures • Hiring and training staff and managing the shift schedules • Tending to guests' complaints and questions and providing exceptional customer service • Ensuring that the front desk and reception area are kept clean and organized • Maintaining front desk office supplies and equipment • Managing budgets, records, and contracts • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails Qualifications: • High school diploma or GED • Bachelor's degree in hospitality or similar • A minimum of 2 years of experience as a front desk manager or similar • Proficient in hotel front desk software, Opera experience highly desired • Good understanding of procedures and practices in the hospitality industry • Excellent written and verbal communication skills • Strong organizational and time management skills • The ability to provide exceptional customer service • Good leadership and training abilities Compensation: $45,000 to start

• Defining and implementing front desk objectives and procedures • Hiring and training staff and managing the shift schedules • Tending to guests' complaints and questions and providing exceptional customer service • Ensuring that the front desk and reception area are kept clean and organized • Maintaining front desk office supplies and equipment • Managing budgets, records, and contracts • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails