Are you ready to step into a dynamic role as a Front Office Manager at Four Points Sheraton DFW Airport North in Coppell, TX? Join our passionate team where hospitality meets excellence. Earn $50,000 yearly while overseeing daily operations with precision and warmth. Be the face of our hotel, ensuring guests receive top-notch service from arrival to departure. Your organizational skills and leadership will shine as you manage reservations, coordinate staff, and uphold our commitment to exceptional guest experiences. At Four Points Sheraton, we value teamwork and dedication, offering a supportive environment to grow as a professional. Become an integral part of a team that prioritizes guest satisfaction and employee development. If you are ready to elevate your career in the hospitality industry, apply now and be part of a rewarding journey at Four Points Sheraton DFW Airport North. Responsibilities: • Supervise front desk and shuttle operations and staff to ensure efficient check-ins, check-outs, and guest services. • Develop and implement strategies to enhance guest satisfaction and resolve any guest issues or complaints promptly. • Oversee the scheduling of front desk and shuttle staff to maintain adequate coverage during peak hours and optimize labor costs. • Conduct training sessions for front desk and shuttle staff on customer service best practices and hotel procedures. • Prepare daily reports on occupancy rates, revenue, and guest feedback for management review. Qualifications: • 3+ years of experience in hotel front office operations • Strong leadership and team management skills • Excellent customer service and problem-solving abilities • Proficient in hotel management software systems • Competencies: US Work Authorization Compensation: $50,000 yearly
• Supervise front desk and shuttle operations and staff to ensure efficient check-ins, check-outs, and guest services. • Develop and implement strategies to enhance guest satisfaction and resolve any guest issues or complaints promptly. • Oversee the scheduling of front desk and shuttle staff to maintain adequate coverage during peak hours and optimize labor costs. • Conduct training sessions for front desk and shuttle staff on customer service best practices and hotel procedures. • Prepare daily reports on occupancy rates, revenue, and guest feedback for management review.