Looking for an exciting opportunity in the hospitality industry? Hyatt Place Sharonville Convention Center in Cincinnati, OH is searching for a Front Office Manager to join our team. As the Front Office Manager, you will play a central role in ensuring smooth guest experiences by overseeing daily operations, leading a skilled team, and maintaining our high standards of customer service. Join us in a dynamic environment where your hospitality passion will thrive, and your leadership abilities will stand out. Take the next step in your career with us at Hyatt Place Sharonville Convention Center. Responsibilities: • Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner. Qualifications: • 2+ years of experience in hotel front office operations. • Proficiency in Microsoft Office Suite. • Strong communication and interpersonal skills. • Ability to lift up to 35 lbs. • US work authorization. Compensation: $17 - $20 hourly

• Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.