Are you a hospitality enthusiast looking for an exciting opportunity? Hyatt Place Sharonville Convention Center in Cincinnati, OH is seeking a Front Office Manager to join our team. In this position, you'll be at the heart of our operations, ensuring seamless guest experiences. Your role as a Front Office Manager will involve overseeing daily operations, managing a talented team, and upholding our commitment to exceptional customer service. Join us in a vibrant setting where your passion for hospitality will flourish, and your leadership skills will shine. Elevate your career with us at Hyatt Place Sharonville Convention Center. Responsibilities: • Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner. Qualifications: • 2+ years of experience in hotel front office operations. • Proficiency in Microsoft Office Suite. • Strong communication and interpersonal skills. • Ability to lift up to 35 lbs. • US work authorization. Compensation: $17 - $20 hourly

• Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.