Join the vibrant team at the soon-to-open Moxy Cincinnati Downtown! We are on the lookout for a talented Front Office Manager to play a crucial role in delivering exceptional guest experiences. If you thrive in a fast-paced environment, excel at leading a team, and are passionate about providing top-tier customer service, we want to hear from you! Responsibilities: • Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner. Qualifications: • 2+ years of experience in hotel front office operations. • Proficiency in Microsoft Office Suite. • Strong communication and interpersonal skills. • Ability to lift up to 35 lbs. • US work authorization. • You must be able to stand for 8 hours per day. Compensation: $50,000

• Oversee daily operations of the front office department to ensure smooth and efficient workflow. • Train, supervise, and support front desk staff to provide exceptional customer service to guests. • Develop and implement strategies to optimize hotel occupancy and room revenue. • Maintain accurate records of room inventory, reservations, and guest accounts. • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.