Are you a hospitality enthusiast with a passion for delivering exceptional guest experiences? The Painted Lady in Birmingham, AL is seeking a Front Office Manager to join our vibrant team. As a key player in our boutique hotel, you will oversee daily operations, ensuring seamless check-ins, delightful guest interactions, and efficient administrative tasks. Your knack for problem-solving and warm demeanor will contribute to our commitment to excellence. With a competitive hourly salary of $20 - $22/hr, you'll thrive in a supportive environment dedicated to your growth and success. Join us at The Painted Lady and be part of a team that values your talent and dedication. Responsibilities: • Coordinate front office activities to ensure smooth operations and exceptional customer service • Oversee reservations, check-ins, and check-outs to maintain high guest satisfaction levels • Train and supervise front desk staff to uphold company standards and policies • Manage room inventory and pricing strategies to optimize revenue • Resolve guest issues and complaints in a timely and professional manner to ensure guest retention Qualifications: • 2+ years of experience in hotel management • Customer service experience • Hospitality experience • Proficient in GSuite (Google Docs) Microsoft Word and Excel • US work authorization Compensation: $20 - $22 hourly

• Coordinate front office activities to ensure smooth operations and exceptional customer service • Oversee reservations, check-ins, and check-outs to maintain high guest satisfaction levels • Train and supervise front desk staff to uphold company standards and policies • Manage room inventory and pricing strategies to optimize revenue • Resolve guest issues and complaints in a timely and professional manner to ensure guest retention