We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Hold responsibility for the front desk budget and order any necessary office supplies • Generate occupancy reports and compile financial information for the general manager • Lead operations at the front desk and make sure guests have an exceptional stay • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies Qualifications: • Hospitality experience of at least 1 year is required for this role • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Showcase exceptional multitasking, communication, and management skills • Must possess a high school diploma or equivalent certification (GED) Compensation: $45,000 annually

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