Job Title: Medical Front Office Receptionist
Location: Bluegrass Kidney Consultants, PSC
Department: Nephrology- Office Staff
Reports to: Office Manager / Practice Administrator
Job Type: Full-Time
About Us:
Bluegrass Kidney Consultants, PSC is a leading Nephrology provider in the community dedicated to delivering exceptional patient care and service. Our team is committed to creating a welcoming and efficient environment for both patients and staff. We are currently seeking a friendly and organized Medical Front Office Receptionist to join our team.
Job Summary:
The Medical Front Office Receptionist serves as the first point of contact for patients and visitors, playing a vital role in creating a positive experience. This position involves managing administrative tasks, coordinating front desk activities, and ensuring smooth operations within the medical office.
Key Responsibilities:
- Greet patients and visitors with a warm and professional demeanor.
- Manage incoming calls, schedule appointments, and respond to inquiries.
- Verify and update patient information, including demographics and insurance details.
- Process patient registration and intake forms accurately.
- Maintain a clean and organized reception area.
- Assist with billing and insurance verification, including collecting co-pays and handling insurance claims.
- Coordinate communication between patients and healthcare providers.
- Manage electronic health records (EHR) and ensure compliance with privacy laws and regulations.
- Handle administrative tasks such as filing, scanning, and managing patient files.
- Schedule follow-up appointments and provide reminders to patients.
- Assist in managing office inventory and supplies.
- Support other administrative staff as needed and participate in team meetings.
Qualifications:
- High school diploma or equivalent; additional education in healthcare or administrative fields is a plus.
- Previous experience in a medical office or healthcare environment preferred.
- Proficiency in electronic medical record (EMR) systems and medical billing software.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Knowledge of medical terminology and insurance processes is preferred.
- Exceptional customer service skills and a commitment to patient care.
Work Environment:
- This position typically requires working at a front desk in a healthcare setting.
- May involve standing for long periods and working with a diverse patient population.
This position may require travel to other satellite offices locations as well (compensation for travel is provided)
Benefits:
Bluegrass Kidney Consultants, PSC offers Medical, Vision, Dental, Disability coverage and a matching 401K plan.
How to Apply:
If you are enthusiastic about making a difference in the healthcare field and meet the qualifications outlined above, we encourage you to apply.
Bluegrass Kidney Consultants, PSC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.