Front Office Receptionist

Ollin Reach

Front Office Receptionist

Newport Beach, CA
Full Time
Paid
  • Responsibilities

    Front Office Receptionist - Newport Beach Branch As a front desk receptionist, you are the gatekeeper for our office. We are looking for a professional yet friendly candidate. You must have excellent interpersonal skills, ensuring clients have a good first impression and feel welcome. Great customer service as well as a high level of professionalism are essential. You must be dependable and maintain a positive attitude even during the busiest of times. You must be able to multi-task and work well under pressure while maintaining a professional appearance and demeanor. Responsibilities: Front Desk Management: • Greet clients, answer incoming calls, and direct inquiries to the appropriate person/department. • Provide general information to clients while maintaining a professional and friendly demeanor. • Receive, organize, and distribute incoming mail, packages, and escrow-related documents. Assist with scanning, copying, and filing paperwork as needed. • Manage security, including key card access, visitor logs, and security system coordination. Office Support: • Keep the reception area clean and organized, providing a welcoming environment. • Support the escrow team with administrative tasks as needed. • Ensure that office equipment is well maintained. • Maintain office supplies and inventory, ensuring timely ordering and replacement. • Oversee the maintenance of office workstations, ensuring employees have the necessary tools and resources. • Ability to sit for extended periods. • Lift up to 25 pounds occasionally (e.g., office supplies, packages). Banking & Accounting Duties: • Process daily banking, including cross-checking incoming and outgoing wires, depositing checks, and balancing the bank accounts for the specific office. • Process end-of-month banking. • Complete positive pay and review check exceptions. • Review all checks before sending out to ensure they have two signatures. • Process and follow up on the outstanding check list. • Handle sending fee check copies to the main office. • Send forms to the CPA. • Send 593 forms to the FTB. Confidentiality and Compliance: • Handle sensitive client and financial information with discretion and ensure adherence to industry regulations. Vendor and Contractor Coordination: • Manage and maintain relationships with delivery personnel, facility service providers (including cleaning crews and maintenance personnel), and office supply vendors. Qualifications: • Prior receptionist or administrative experience preferred. • Experience in banking or accounting-related tasks is a plus. • Strong verbal and written communication skills. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Ability to operate scanners, copiers, printers, and postage machines. • Excellent organizational and multi-tasking abilities. • Customer service-oriented with a professional and positive attitude. • Eligible to be certified with EAFC/DFPI, which includes DOJ Live Scan background clearance. • Qualia Software knowledge is a plus. Compensation: $26 - $28 hourly

    • Front Desk Management: • Greet clients, answer incoming calls, and direct inquiries to the appropriate person/department. • Provide general information to clients while maintaining a professional and friendly demeanor. • Receive, organize, and distribute incoming mail, packages, and escrow-related documents. Assist with scanning, copying, and filing paperwork as needed. • Manage security, including key card access, visitor logs, and security system coordination.Office Support: • Keep the reception area clean and organized, providing a welcoming environment. • Support the escrow team with administrative tasks as needed. • Ensure that office equipment is well maintained. • Maintain office supplies and inventory, ensuring timely ordering and replacement. • Oversee the maintenance of office workstations, ensuring employees have the necessary tools and resources. • Ability to sit for extended periods. • Lift up to 25 pounds occasionally (e.g., office supplies, packages).Banking & Accounting Duties: • Process daily banking, including cross-checking incoming and outgoing wires, depositing checks, and balancing the bank accounts for the specific office. • Process end-of-month banking. • Complete positive pay and review check exceptions. • Review all checks before sending out to ensure they have two signatures. • Process and follow up on the outstanding check list. • Handle sending fee check copies to the main office. • Send forms to the CPA. • Send 593 forms to the FTB.Confidentiality and Compliance: • Handle sensitive client and financial information with discretion and ensure adherence to industry regulations.Vendor and Contractor Coordination: • Manage and maintain relationships with delivery personnel, facility service providers (including cleaning crews and maintenance personnel), and office supply vendors.