Benefits:

401(k) matching

Employee discounts

Training & development

Wellness resources

We are seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. This position requires someone who can excel in a fast-paced environment, juggle multiple tasks efficiently, and learn quickly. The ideal candidate must have excellent organizational skills, attention to detail, and a passion for providing an outstanding customer experience. Responsibilities:

Greet clients warmly and ensure they feel welcome and comfortable.

Schedule appointments and manage the appointment calendar.

Handle incoming phone calls, emails, and client inquiries promptly and professionally.

Assist clients with intake forms, and service inquiries.

Provide information about services, promotions, and product offerings.

Maintain a clean, organized front desk and waiting area.

Ensure smooth communication between clients and the medical team.

Process payments, maintain client records, and ensure confidentiality.

Handle client concerns and requests with patience and empathy.

Learn new systems and product offerings quickly, retaining important information.

Assist with daily operational tasks to ensure the office runs efficiently.

Support the team in achieving monthly goals and improving customer satisfaction.

Requirements:

Previous experience in a fast-paced customer service or front desk role (preferably in a medspa, medical office, or similar environment).

Ability to multitask effectively in a busy environment while maintaining attention to detail.

Exceptional communication skills, both verbal and written.

Ability to learn quickly and retain information.

Strong organizational skills and time management abilities.

Friendly, outgoing, and professional demeanor.

Self-motivated with a strong work ethic and positive attitude.

Ability to work well independently as well as in a team.

Experience with scheduling software, POS systems, or a willingness to learn.

Flexibility to work weekdays, evenings, and weekends as needed.

Other Benefits:

Competitive hourly rate.

Opportunity to grow and advance within the company.

Discounted or free services and products.

Positive, supportive work environment.