Benefits:

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Paid time off

Vision insurance

The Hound's passionate about crafting excellence to foster authentic hospitality.

The Front of House Management team at The Hound is responsible for overseeing the delivery of the highest level of customer service while ensuring that all guests leave satisfied with the service and food/beverage quality provided by the staff of the restaurant. Restaurant managers oversee the daily operations of the restaurant, while ensuring company standards and procedures are being upheld and followed.

The restaurant manager will need to continually motivate the staff, educate the staff, and support the staff’s effort in delivering excellent customer service. The restaurant manager will in turn be the liaison between the restaurant employees and the restaurant’s General Manager and Owner(s). The manager must help The Hound meet revenue goals through managing volume of the restaurant and they must help control costs of operations through labor management and purchasing procedures. A front of house manager will assume various other responsibilities as well such as these below:

Responsibilities

Coordinating daily restaurant operations from opening the restaurant, to overseeing service, and closing the restaurant each night.

Ensuring the consistent delivery of superior food and beverage service

Overseeing daily cash reconciliation and control of minor expenses

Creating schedules for the staff each week

Maintaining and fostering strong working relationships with both Front of House and Back of House staff.

Anticipate and respond to customers’ needs/complaints

Supervise the daily responsibilities of all Front of House staff

Hiring, onboarding, training, coaching, and correcting front of house employees.

Continue the growth of The Hound through ideas and implementation of new, exciting, & efficient standard operating procedures.

Manage restaurant supplies and minimize waste in all departments

Promote a positive work environment

Requirements

At least two years of managerial experience within a restaurant

Proven leadership skills, validated through reference checks

Proven customer service experience

Strong leadership, motivational, and people skills

Acute financial management skills

Proficient computer skills and competency in programs such as Google and the Microsoft suite

Compensation & Benefits

Salary ranging from $36,000 - $46,000 depending on experience

Health Insurance

Dental Insurance

Stipend for Cell Phone

Parking Access in Downtown

Two Weeks Paid Vacation (eligible after 90 days)

This Job IsA job for which all ages, including older job seekers, are encouraged to apply