Benefits:

Bonus based on performance

Company parties

Employee discounts

Free uniforms

Located in the seasonal Alaskan cruise ship port of Skagway, the Skagway Brewing Company is an expansive three story building featuring an on-site microbrewery, retail store, restaurant, pub, and beer garden totaling seating for up to 375. Plus we take pride in our sustainability efforts - we have a year-round indoor aeroponic "farm" where we grow all of our own leafy greens & culinary herbs. And the harvest yield of this produce is boosted by the carbon dioxide released from the brewing process which we capture and send via pipes over to the garden. Neat stuff!

And Skagway is nature's playground as the area abounds with natural beauty and adventures like hiking, fishing, camping, rock climbing, zip lining, and not to mention the wildlife! You'll make many memorable experiences and everlasting friendships here... and may just find your forever home!

Job Summary (FOH Shift Manager: Full Time, Seasonal)

The Skagway Brewing Company is seeking an experienced, dedicated, perceptive, and enthusiastic Seasonal FOH Shift Manager who will be responsible for assisting with the overall FOH daily operations

This is a seasonal position running mid-late-April through early-October; averaging 45 hours/week

Reports to Year-Round FOH Manager

Responsibilities

Provide necessary training to all staff regarding menu, POS, and SOPs

Supervise staff on shift, problem solving, resolve conflicts, providing motivation and feedback to employee and all FOH Managers

Preserve customer relations, handling all customer complaints in a constructive/positive manner

Maintain knowledge of food/drink recipes and procedures, and gift shop merchandise

Maintain knowledge and upkeep of Toast POS and guest management software

Assist with bar inventory

Accountable for maintaining labor efficiency ratios/cost effectiveness

Assist with balancing cash tills, server check outs, handling and creating bank deposits and printing necessary POS reports

Responsible for physical, aesthetic and safety maintenance, reporting to appropriate person when unable to resolve

Assist in planning, executing, managing and promoting all on- and off-site special events

Assist with discipline and termination of employees as necessary

Adhere to and enforce all state and federal regulations, such as DEC, AMCO and OSHA

Qualifications

21+ years old

3+ years experience serving/managing in a high-volume, fast-paced establishment preferred

Possess strong communication and customer service skills

Ability to maintain composure under stress

Flexible and adaptable to quickly changing demands

Ability to work on your feet for eight hours or more a day & lift large boxes weighing 35+ lbs

Have/Obtain State of Alaska approved TAPS and Food Handlers certifications

Benefits/Perks

$3,000 end of season completion/performance bonus

$25 daily per diem for food and drink

50% off additional food for self and immediate family (after $35 per diem)

50% off food @ Salty Siren (sister company)

50% off most retail merchandise

Subsidized seasonal housing

Make lifelong friends