Front of House Team Member

Chick-fil-A North Haven

Front of House Team Member

North Haven, CT
Part Time
Paid
  • Responsibilities

    Role Summary

    Are you looking for fulfilling work, interacting with a great team and making a difference in your community? If so, look no further! Chick-fil-A North Haven is looking for energetic and hardworking team members to work in our Front Counter and Drive-Thru operation. We hire the friendliest people who have a heart for customer service and want to work hard to provide amazing service to our guests.

    You can expect to be surrounded by quality individuals like yourself, working together as a part of a great time. You will receive training and be encouraged as you learn your new job. You will work hard--very hard--but you will also find the work to be fulfilling and fun. If you love what you do, it doesn't feel like work! You'll be encouraged by an entrepreneurial business owner who cares about team members both personally and professionally. You'll also have opportunities to grow and flourish--whether that means a career with Chick-fil-A, or taking a different path.

    If this sounds like a challenging, rewarding opportunity, we urge you to apply!

    Job Type: Part- time, Full-time

    Salary: $15.69 to $16.50 /hour

    General Responsibilities

    Team members learn and work multiple positions within front of hours, including front register, dining room, bagging, drive-thru, and serving our guests

    Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

    Protect the customer experience by ensuring packaging, food presentation and quality is top level.

    Appropriately handle all customer issues and play a positive role in customer recovery.

    Show up on time, have a great attitude and work hard for your entire shift.

    Constantly improve yourself by finding ways to do your work better and faster.

    Proactively pursue the certification process and look for opportunities to be cross-trained.

    Be responsible to fill your shift if you are not able work.

    Read, understand and comply with all parts of the Team Member Handbook

    Ensure your appearance is in compliance with the Handbook

    Display good stewardship and a sense of ownership for the business

    Requirements

    Available to work at least two Saturdays a week

    Understand the expectation of Chick-fil-A customer service standards and operational excellence.

    Past customer service experience is a plus

    Past experience with money handling is a plus

    Skills

    Outgoing and fun

    Great attitude

    Dependable

    Honest

    Team Player

    Positive attitude & role model

    Responsive to team’s needs

    Takes initiative

    Works to serve others

    Motivated to grow and to learn

    Great verbal communicator

    Able to lift 40 - 60 pounds on a consistent basis

    Perks

    Competitive Pay

    Health care benefits

    PTO

    Advancement Opportunities

    Leadership Skill Development Opportunities

    College Scholarships

    Flexible Hours

    Free meals while working

    Sundays off