Front of House Team Member at Zest

Medure Brothers Culinary Concepts

Front of House Team Member at Zest

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Now Open in Jacksonville. Chefs Matthew and David Medure are taking their culinary skills to Mayo Clinic. Medure Brothers Culinary Concepts opened M Brothers at Mayo, a 220-seat, 7,000 square foot upscale-casual restaurant at the medical center’s Southside campus on San Pablo Road. The restaurant includes full-service dining plus full-service bar, and coffee shop plus a grab-and-go area. The sit-down restaurant is open both to hospital visitors and the general public.

    We are looking to build our teams with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best dining experience for our guests.

    Our Front of House Team Members perform several job duties and provide customer service. They take orders and make coffee, tea, and other drinks to customer specifications. Our team members may also operate cash registers, POS and credit card machines, additional responsibilities includes preparation of foods such as sandwiches, flatbreads and other breakfast items.

    Front of the house team members work to maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day. They may field customer complaints or questions, clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift.

    Primary Responsibilities:

    Acts with integrity, honesty and knowledge that promotes the culture, values and mission of M Brothers

    Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

    Anticipates customer and store needs by constantly evaluating environment and customers for cues

    Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift

    Additional duties include food preparation for grab and go items

    Delivers the guest experience that will enhance their senses

    Maintains regular and punctual attendance

    Qualifications and Skills:

    Guest services - 1 year preferred

    Food service - 1 year preferred

    The genuine desire to provide outstanding hospitality to our guests

    Professional, well groomed, and confident with an outgoing personality

    Ability to clearly communicate guests’ needs to other team members

    Food Handler Certification a plus and will be required within 60 days of hire

    Benefits and Perks:

    Food discounts at all Medure Brothers Culinary Concepts’ restaurants

    Health, Dental, Vision, and Life Insurance (full time employees)

    Paid Time Off (full time employees)

    Flexible work schedules to accommodate school, life, and family

    Fun and friendly work environment

    Opportunity to learn and grow with the company

    Hourly wages plus tips