Job Description

Frontline Call Center is now seeking qualified applicants to workFROM HOME!

DESIRED SKILLS:

• Excellent verbal/written communication skills

• Ability to empathize with customers and calm them down.

- _Exceptional_attention to detail and ability to multitask.

• Prior call center experience in a high call volume environment preferred.

• Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment.

JOB REQUIREMENTS:

-A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc.

-A high quality USB headset for training and live calls

-A strong, reliable and hardwired internet connection. --- Minimum speeds of 20 mbps download, 5 mbps upload and LESS than 50 ms ping time is required!

-A computer equipped with a fast processor and sufficient hard drive size, and TWO monitors.

-Previous call center experience strongly preferred.

WE HAVE OPENINGS FOR OUR DEDICATED SUPPORT TEAM

• This position will be starting as a long-term Temporary assignment, with the possibility of becoming permanent.

• Must be available to Train weekdays.

• Must have open availability to work any shift as is necessary for the Company.

• Attendance is vital! Please do not apply if you are not serious about employment.

• This position entails handling inbound calls for a dedicated client.

THE FOLLOWING SHIFT IS AVAILABLE:

Full time weekdays and weekends, hours vary.

Pay rate - $11.50 - $12.00 an hr.

TRAINING- Takes place during the daytime hours of Mon-Fri, for about one week, and then the regular/full-time shift will begin.

Frontline is currently only hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, WA and VA

Job Type: Full-time

Experience:

• Call Center: 2 years (Preferred)
• Customer Service: 5 years (Preferred)

Shifts:

• Varied

Benefits:

• Paid time off
• Medical, Dental, and Vision, eligible on the first of the month after the 60'th day of employment with us.
• 401K.

JOB POSTED BY APPLICANTPRO