Benefits:

Bonus based on performance

Competitive salary

Job Summary: Oso Communications Inc. is looking for a dependable and experienced Fulfillment Field Supervisor to take charge of our residential fulfillment team. This is a hands-on leadership role for someone who knows the ins and outs of fiber drops, underground burial, splicing, and residential fiber installs.

As Field Supervisor, you’ll be expected to set the standard for quality, safety, and professionalism in the field. You’ll guide and train other installers, solve problems on the fly, and ensure smooth communication between your team, management, and customers.

Key Responsibilities:

Lead and supervise a team of residential fiber installers and drop bury crews

Perform and oversee underground fiber drops and burial

Complete fiber installations in residential settings, including ONT setup and testing

Perform and oversee fiber splicing (fusion)

Troubleshoot and resolve technical issues in the field

Train and mentor technicians

Communicate effectively with team members, project managers, and customers

Maintain accurate job documentation and reports

Ensure all work meets company standards and is completed safely and efficiently

Requirements:

Minimum 3+ years of experience in fiber installation, including underground drops, burial, and splicing

Minimum 3+ years of experience supervising and leading a team

Strong problem-solving skills and ability to troubleshoot fiber-related issues independently

Proficiency in fusion fiber splicing and basic testing

Experience with trenchers, boring equipment, and hand tools for fiber burial

Strong communication and leadership skills

Clean driving record and valid driver’s license

Able to pass a background check and drug screening

Must be reliable, detail-oriented, and committed to high-quality work

What We Offer:

Competitive pay based on experience

Opportunities for leadership growth and advancement

Supportive, team-oriented work environment

Steady work in a rapidly growing field