Benefits:
401(k) matching
Dental insurance
Paid time off
Vision insurance
Comfort Suites San Antonio North-Stone Oak is looking for new staff members who are dedicated, responsible, and reliable who is interested in becoming full-time front desk agent for 1st(7am-3pm) & 2nd shift(3-11pm). Must be available to work during weekends and holidays. Hotel experience is required. Drug screening may be required prior to hiring.
Responsibilities:
Checking in and checking out guests
Register and assign rooms to guests
Answer phone calls, reservations, etc.
Create reservations for guests
Respond and assist to guest needs, requests, and complaints
Collect payment from arriving and departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Keeping the front lobby presentable and tidy
Coming in to scheduled shift
Maintaining cleanliness of front lobby and public areas
Qualifications:
Previous experience in hotel front desk service, customer service or other related fields will be an asset, but not required
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Fluent English speaking and writing required. Spanish is an asset
Able to work long standing hours
Work Remotely
No
Job Types: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
Experience:
Hotel Experience: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)
Spanish (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person