Full-Time Hotel Front Desk Agent

Comfort Suites Stone Oak

Full-Time Hotel Front Desk Agent

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Paid time off

    Vision insurance

    Comfort Suites San Antonio North-Stone Oak is looking for new staff members who are dedicated, responsible, and reliable who is interested in becoming full-time front desk agent for 1st(7am-3pm) & 2nd shift(3-11pm). Must be available to work during weekends and holidays. Hotel experience is required. Drug screening may be required prior to hiring.

    Responsibilities:

    • Checking in and checking out guests

    • Register and assign rooms to guests

    • Answer phone calls, reservations, etc.

    • Create reservations for guests

    • Respond and assist to guest needs, requests, and complaints

    • Collect payment from arriving and departing guests

    • Keep records of occupied rooms and guests

    • Communicate pertinent guest information to designated departments

    • Keeping the front lobby presentable and tidy

    • Coming in to scheduled shift

    • Maintaining cleanliness of front lobby and public areas

    Qualifications:

    • Previous experience in hotel front desk service, customer service or other related fields will be an asset, but not required

    • Ability to build rapport with guests

    • Strong organizational skills

    • Excellent written and verbal communication skills

    • Fluent English speaking and writing required. Spanish is an asset

    • Able to work long standing hours

    Work Remotely

    No

    Job Types: Full-time

    Pay: $11.00 - $14.00 per hour

    Benefits:

    401(k) matching

    Dental insurance

    Employee discount

    Paid time off

    Vision insurance

    Schedule:

    8 hour shift

    Day shift

    Holidays

    Monday to Friday

    Night shift

    Weekend availability

    Experience:

    Hotel Experience: 1 year (Preferred)

    Customer service: 1 year (Preferred)

    Language:

    English (Required)

    Spanish (Preferred)

    Shift availability:

    Day Shift (Preferred)

    Night Shift (Preferred)

    Overnight Shift (Preferred)

    Work Location: In person