Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hybrid front desk clerk position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Also, in this role you will assist in housekeeping. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Handle customer complaints as necessary • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Communicate with housekeeping to make sure guest rooms are ready Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations • Exhibits working knowledge of Microsoft Office and reservation management systems • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • 1+ year of hotel industry experience or related job preferred • High school graduate, GED recipient, or equivalent • Housekeeping experience is required. Compensation: $16.50 hourly

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