Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive a positive experience for patients.

Responsibilities

Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards

Register patients, update patient records, verify insurance accurately and timely, and check patients out

Determine, collect, and process patient payments and address collection and billing issues

Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

Balance daily patient charges (cash, check, credit cards) against system reports

Complete closing procedures by preparing closing documentation and submitting required reports

Complete cash control procedures and secure financial assets

Maintain complete and accurate documentation

Other duties and responsibilities as assigned

Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.

Keep working area clean and sterilized

Answers phone calls professionally

Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.

Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.