Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Mueller Landscape Inc. is a well-established landscape maintenance company serving San Diego County. We specialize in residential yard care, sprinkler repairs, cleanups, and gardening services. With a growing team and expanding client base, we are seeking a proactive and organized Office Manager to oversee our daily operations and support our mission to deliver outstanding customer service.

Position Summary

The Office Manager plays a key leadership role in the organization and administration of our business operations. This person will manage the front office, oversee administrative staff, and ensure the smooth handling of customer communication, lead management, billing, payroll, and internal coordination using our integrated CRM platforms.

Key Responsibilities

Team & Office Management

Supervise and support office staff, including virtual assistants and customer service reps

Ensure workflows are efficient and deadlines are met

Monitor team performance and help implement improvements

Maintain a positive, productive office environment

CRM & Systems Management

Learn and manage our CRM platforms: Monday.com, CopilotCRM, and QBO

Ensure accurate data input and tracking across all systems

Coordinate updates, integrations, and reporting from CRMs

Customer & Lead Management

Handle inbound calls, emails, and customer service inquiries

Track leads from advertising channels and assign follow-ups

Ensure timely and professional communication with clients and prospects

Maintain customer records and project updates

Billing & Payroll

Oversee customer invoicing, payment processing, and collections

Coordinate payroll submissions with accuracy and timeliness

Track hours and resolve discrepancies with field staff and supervisors

Maintain confidentiality of sensitive financial and personnel data

Administrative Operations

Manage scheduling coordination between departments

Assist with onboarding of new hires and administrative support

Order office supplies, manage vendor communication, and handle mail

Qualifications

Proven experience in office management, preferably in a service-based industry

Familiarity with CRM systems and cloud-based tools (experience with Monday.com and QuickBooks Online a plus)

Strong communication and leadership skills

Detail-oriented with excellent organizational abilities

Ability to multitask and adapt in a fast-paced environment

Professional, courteous, and customer-focused demeanor

Bilingual (English/Spanish) a plus

Compensation & Benefits

Competitive salary (commensurate with experience)

Paid time off, holidays, and potential for performance bonuses

Opportunity for advancement as the company grows

Team-oriented company culture with supportive leadership