Orangetheory Fitness - Sales Associate
JOB OVERVIEW The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
OUR BENEFITS
FREE Premier Orangetheory Fitness membership for you + someone else in your household
Bi-weekly commission incentives based on sales performance, monthly bonus opportunities
Health & Wellbeing insurance
401k Retirement upon eligibility
Paid Time Off + Holidays
Growth Opportunities
Collaborative, positive company culture
JOB RESPONSIBILITIES
Establishes and maintains an effective referral program to bolster membership growth
Conduct telephone inquiries, follow up calls and customer care initiatives
Warmly greet members and guests to foster a positive, welcoming atmosphere
Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
Process cash and credit card transactions accurately and responsibly
Generate new leads through member referrals, community outreach and social media efforts
Convert leads into members through effective communication and timely outreach via cold calls and emails
JOB REQUIREMENTS
Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
MS Office basic programs (word, excel), Internet, Basic computer program software use
High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.
Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process
Equal Employment Opportunity
Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.