Benefits:

401(k)

Bonus based on performance

Competitive salary

Health insurance

Home office stipend

Opportunity for advancement

Paid time off

Training & development

About Us:

At A Passionate Helping Hand LLC, we are committed to delivering compassionate, client-centered home care services. We take pride in supporting our caregivers and clients with care, respect, and professionalism. We're looking for a reliable and organized Scheduler & Data Entry Specialist to join our growing team and help ensure the smooth coordination of care using AxisCare.

Position Summary:

The Scheduler & Data Entry Specialist is responsible for coordinating caregiver schedules, maintaining accurate records in AxisCare, and supporting daily operations through efficient communication and data management. This is a full-time remote position requiring excellent attention to detail, time management skills, and a proactive mindset.

Key Responsibilities:

Create, update, and manage caregiver and client schedules in AxisCare

Ensure all shifts are filled in a timely manner; respond quickly to cancellations or schedule changes

Communicate with caregivers and clients via phone, text, or AxisCare messaging to confirm shifts

Accurately enter and maintain caregiver/client records, care plans, and service logs

Monitor caregiver availability and match them with client needs appropriately

Track and maintain caregiver credentials, certifications, and expiration dates

Assist with onboarding new clients and caregivers into AxisCare

Prepare reports and maintain compliance with agency policies and regulatory standards

Collaborate with administrative staff and supervisors to ensure high-quality service delivery

Qualifications:

High school diploma or equivalent (Associate’s degree or higher preferred)

1–2 years of scheduling or administrative experience (home care/healthcare experience preferred)

Strong working knowledge of AxisCare (or similar home care management platforms)

Excellent written and verbal communication skills

Ability to multitask and adapt in a fast-paced environment

High level of accuracy and attention to detail in data entry

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace

Additional Requirements:

Reliable high-speed internet and a dedicated workspace

Availability for full-time hours (Monday–Friday, with occasional weekend coverage if needed)

Must be organized, dependable, and able to work independently

Passion for helping others and supporting quality home care services

Why Join Us?

Be part of a passionate and supportive team

Work from the comfort of your home

Make a meaningful impact on clients’ lives every day

Room for growth and professional development

To Apply: Send your resume and a brief cover letter to tacee@apassionatehelpinghand.com. We look forward to welcoming you to the A Passionate Helping Hand LLC family!

This is a remote position.