GPFS is an independent Fund Administrator with over $40B of AUA. Our clients include venture capital, buyout, growth, private debt and real asset managers.
SUMMARY DESCRIPTION OF THE ROLE
The Investor Relations Associate will be responsible for specialized reporting and data management related to our client's investors. These private investors include institutional entities and high net worth individuals from all over the globe. This highly visible role will be supporting investor relation objectives from the onboarding process of an investment vehicle through its full life cycle.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Entity Onboarding
- Responsible for communicating and coordinating with clients, investors and legal for receipt of documentation required for new entity and new investor onboarding. This includes collecting documentation for: Treasury, Tax, Regulatory and Investor Portal needs
- Coordination of onboarding process with other functions (Fund Reporting, Capital Activity, Fund Administrator, Treasury and Tax).
- Responsible for collection of side letters and compiling the side letter matrix requirements. This involves coordination with Fund Reporting.
- Performing completeness checks of all data entered by Fund Administrator into the CRM
- Responsible for developing and maintaining onboarding processes for new entities and investors (i.e. procedures and related checklists)
ONGOING RESPONSIBILITIES
- Track and maintain recurring investor request schedule.
- Track and maintain ad hoc investor requests.
- Respond and prepare deliverables for investor inquires and coordinate responses with accounting and reporting teams.
- Responsible for consistent internal and external reporting according to reporting policies and procedures. This includes the coordination, tracking and preparation of recurring reports and validation of data to accounting records.
- ILPA/PCAP
- Complex and non-complex Investor requests
- Maintaining Investor data for regulatory compliance.
- Responsible for maintaining the schedule and preparing regulatory reporting requirements.
- Manage CRM data links to various reporting modules (BI, Power Reports, Cube and SSRS)
- Assisting with other projects and duties as needed
COMPETENCIES
- Organized
- Detailed Orientated
- Results Driven
- Collaborative
- Ethical
WORK ENVIRONMENT
This role operates in a modern professional office environment, and routinely use standard office equipment such as computers, phones, and photocopiers.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
TRAVEL
Travel is typically planned and can be periodic to other GPFS offices.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's degree in business or related field
- Strong attention to detail and sense of urgency
- Excellent communication skills: both written and verbal.
- Excellent time management: ability to prioritize workload and manage one's own time
- High level of proficiency in excel
- Must be able to work across multiple teams in multiple locations
- Minimum 1-3 years' related experience
PREFERRED EDUCATION AND EXPERIENCE
- Master's degree in business or related field
- CRM software experience
- Private fund administration experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Excellent people skills, with an ability to partner with a dynamic team.
- Demonstrated professional and academic achievement
- Personal qualities of integrity, credibility, and commitment to corporate mission.
- Self-starter with strong project management and follow through skills
- Detail-oriented, conscientious, and energetic professional with ability to think creatively and independently.
- Flexible and able to multitask; ability to work within an ambiguous, fast-moving environment.
OTHER DUTIES
This role will be part of a fast-growing small business that from time to time may require hands on help for other client service work.
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GPFS VISION
Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service.
GPFS VALUES
Diversity is respected
Balance is essential
Learning is ongoing
Accountability is achievement