Assistant Innkeeper for Lenox, MA Upscale B&B Inn
Highly-rated 15-room, family owned and operated B&B in the Berkshires, Massachusetts has an immediate opening for a full-time assistant innkeeper. Our hallmark is the low-key, refined and gracious atmosphere we maintain at the Inn, based on the personalized service that we provide for our guests. We want our guests to feel that they are staying in a wonderful country home, where everything they need is provided for them.
You will be a key member of our high-performance team of professional innkeeping staff, reporting to our head innkeeper. Prior innkeeping experience is a plus, but we are willing to train the right person. You do need to have at least 3 years of successful work experience, in a customer-facing role, to be considered.
You have a high level of interpersonal and communication ability, are good working with computers, have excellent telephone skills, a flexible mindset and delight in serving guests, primarily in front desk and concierge roles. Training and experience in breakfast (and other food) preparation is highly desired. Innkeeping is a bit of a jack-of-all-trades role, where you need to be comfortable pitching in and doing what it takes to keep things working – the unexpected happens when you least expect it. This is not a regular 9-to-5 job. You will helping to oversee (and sometimes participating in) kitchen, waitstaff, housekeeping and groundskeeping activities.
This is a full-time, salaried position, and includes weekends. Starting pay is $40,000- 44,000, depending on experience. Your normal workweek will be Wednesday - Sunday, with days off being Monday and Tuesday. Regular work hours are 12 noon to 8 PM. After a successful 3 month trial period you will receive 3 weeks of paid annual vacation (to be taken during the low season), one week of which is Christmas week, when the Inn is closed. If you like to be in a fast-paced environment, enjoy interacting with a wide variety of interesting people – we would love to discuss this job with you. Please respond with detailed resume and cover letter explaining your interest in this position. We look forward to speaking with you!