Job Description

• Consistently offer professional, friendly and engaging service

• Ensure the overall maintenance of the facility

• Respond to daily guest room calls throughout the hotel in a timely manner for general maintenance issues including HVAC, Plumbing, Electrical, internet and TV issues while providing high customer service attending to guest concerns.

• Maintain all brand and quality luxury service standards

• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.

• Responsible for routine general maintenance and repair of minor problems throughout the hotel or as directed by immediate supervisor.

• Perform tasks such as: light plumbing, electrical and guest door lock repair

• Maintain all actions in a Daily Activity Maintenance log

• Assist guests regarding hotel facilities in an informative and helpful way

• Follow department policies, procedures and service standards

• Conduct routine preventative maintenance on all equipment as assigned along with guest room preventative maintenance upkeep.

• Responsible for routine general maintenance and repair of HVAC/R field as directed by immediate supervisor.

• Maintain refrigeration & HVAC equipment for guest rooms, ballrooms, offices, etc.

• Able to use Building Management System application and schedule temperatures for events in a timely matter to meet comfort levels prior to events.

• Update records associated with refrigerant usage as required by EPA.

• Complete Work Orders, including electrical, mechanical, and guest door lock repair

• Perform light plumbing such as clearing drains, repairing sinks & assemblies.

• Document and maintain proper records.

• Maintain and repair various pieces of kitchen equipment.

• Assist with pool equipment repair, filter cleaning, water testing and chemical balancing

• Paint and perform drywall repairs on property.

• Participate in the daily/weekly/monthly/quarterly/annual preventative maintenance projects on hotel equipment, and guest rooms.

• Assist operating the fork lift when or if required

• Maintain, monitor and complete log sheets for all equipment in Central Plant, including boilers, chillers, and cooling towers.

• Repair, maintain, and dismantle structures as needed.

• Assist with projects with furniture, woodworking, doors, folding walls, ceilings, tile, sheetrock and hardware throughout the hotel.

• Move furniture, supplies, and equipment

• Familiarity of various tools to complete job and work safely.

• Maintain and repair doors, furniture, windows, hang artwork, headboards, mirrors, etc.

• Perform shop work to repair or build furniture and small structures.

• Flexibility to work different shifts including morning, evenings, overnight, weekends, and holidays.

• Responsible for conducting all responsibilities in a professional and ethical manner.

• Maintain an adequate stock of parts and ensure cleanliness in assigned spaces.

• Ensure adherence to all OSHA and NEC codes and regulations, and internal safety policies and procedures.

• Adherence to Safety Data Sheets (SDS) and safety precautions.

• Correct and report any fire hazards or health and safety hazards

• Maintain regular and predictable attendance

• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a Maintenance role required
• Must have electrical, plumbing and basic maintenance skills
• Must be able to read, write, speak English fluently
• Computer literate in Microsoft Office applications required
• EPA certification preferred
• Certified Refrigeration & HVAC mechanic an asset
• Basic knowledge of drywall repair, painting of all types and ability to match texture
• Previous experience with chiller, boiler, water treatment, cooling tower experience preferred
• Ability to work as part of a team and also with minimal supervision.
• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or colleagues.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Additional Information

What is in it for you:

• Hourly Rate: USD $28.00 per hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.