About us

Are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7. If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you!

Duties:

• Operational Excellence: Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.

• Team Leadership: Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.

• Customer Satisfaction: Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.

• Project Management: Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.

• Business Development: Identify growth opportunities and implement strategies to expand the company's market presence.

• Safety Compliance: Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.

• Inventory Management: Oversee inventory control and procurement to optimize resources and minimize waste.

• Financial Oversight: Monitor and manage budgets, financial reports, and key performance indicators (KPIs).

Qualifications:

Minimum of 5 years of experience in water damage mitigation or related industry.

Proven track record of successful leadership and operations management.

Strong communication and interpersonal skills.

Exceptional problem-solving abilities and a strategic mindset.

Proficiency in project management and financial analysis.

Familiarity with industry standards and regulations.

Bachelor's degree in Business Management or a related field (preferred).

At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.