General Manager

Job Description

Position Title: General Manager

Reports to: Chief Executive Officer

Pay Classification: Exempt

Pay Type: Salary

Summary

The General Manager is responsible for sales, operations, personnel management, and achieving or exceeding revenue and profit goals. As a rapidly growing company, the General Manager will be responsible for developing and executing initiatives to further the company’s goals.

Duties & Responsibilities

Manage day-to-day operations.

Assume full operational responsibility for profit and loss related activities.

Manage three or more front line managers who, in turn, supervise a field workforce of sales and service teams offering HVAC and Plumbing products and services to both residential and commercial customers.

Oversee successful execution of all Plumbing, HVAC, and Electrical service.

Must have a comprehensive understanding of P&L and balance sheet statements.

Help formulate and implement the strategic plan for the company and work with all levels of the company to execute.

Develop and maintain a yearly marketing plan and budget.

Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the company.

Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.

Maintaining a working knowledge of competitors, developing innovations to maintain market lead, and sharing best practices with other members of management.

Consistently administering company policies and procedures throughout the company.

Uphold company’s Core Values.

Collaborate with Ownership on long & short-term plans for company growth.

Provide timely, accurate and complete reports on the operating condition of the company to Ownership.

Work autonomously while ensuring Ownership expectations are readily met and exceeded.

Foster a success-oriented, accountable environment within the company.

Act as a strategic partner on the leadership team and liaison among the sales, service, installation, and operations departments.

Provide oversight and accountability, Managers are on track and within budget.

Maintain and enhance company culture.

Requirements and Qualifications

Bachelor’s degree in business or related field.

Minimum of 10+ years, verifiable full- time management experience in residential Plumbing or HVAC Industry.

Working knowledge of residential Plumbing and or HVAC methods, techniques & systems; as well as codes

Professional degree preferably in Construction Management or equivalent desired but not required.

Must embrace being constantly challenged to grow and improve operationally and professionally.

Passion for and prior successful history of building high performing teams.

Strong Leadership skills with ability to build consensus and gain buy-in.

Maintain and enhance company culture.

Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved.

Valid Driver's License.

OUR TEAM MISSION

The relentless pursuit and commitment to excellence, for our Albuquerque Plumbing Family, our Customers, and our Industry.