General Manager

Big Whiskey's of Madison

General Manager

Madison, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Summary of Position:

    Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Build sales through the marketing of your own store and branding.

    Duties and Responsibilities:

    Understand completely all policies, procedures, standards, specifications, guidelines, and training programs

    Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times

    Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards

    Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment

    Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures

    Make employment and termination decisions

    Fill in where needed to ensure guest service standards and efficient operations

    Continually strive to develop your staff in all areas of managerial and professional development

    Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner

    Ensure that all equipment is kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs

    Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures

    Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis

    Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor objectives are met

    Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures

    Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests

    Develop, plan and carry out all restaurant marketing, advertising, and promotional activities and campaigns

    Qualifications:

    Be 21 years of age

    Be able to communicate and understand the predominant language(s) of the restaurant’s trading area

    Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions

    Possess excellent basic math skills and have the ability to operate a cash register or POS system

    Be able to work in a standing position for long periods of time (up to 5 hours)

    Be able to reach, bend, stoop and frequently lift up to 50 pounds

    Must have the stamina to work 50-60 hours per week