The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement and core values. The General Manager’s responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we’re looking for a self-starter and understand the position requires 24-hour availability Responsibilities: • Recruit, train, and mentor hotel staff, fostering a culture of growth and teamwork. • Oversee daily operations, including room bookings, event planning, and maintenance. • Lead staff training meetings and ensure operational checklists and safety protocols are followed. • Conduct daily check-ins with department teams and lead training meetings to uphold service standards. • Handle guest complaints and queries, promoting exceptional customer service. Qualifications: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). • High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience • Previous experience as a hotel manager, assistant manager, or hotel department manager required Compensation: $55,000
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