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General Manager

ECWI Hospitality

General Manager

Eau Claire, WI
Full Time
Paid
  • Responsibilities

    We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, preferably in a hotel management role. As the general manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today! Responsibilities: • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings • Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals Qualifications: • Demonstrate excellent organizational skills, communication skills, and problem-solving skills • You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have 5 or more years of experience working in the hospitality field • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role