General Manager

Firo Fire Kissed Pizza

General Manager

Lawton, OK
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Firo Fire Kissed Pizza

    CLOSED ON SUNDAYS!!!

    Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming – and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!

    Responsibilities

    Coordinate daily Front of the House and Back of the House restaurant operations

    Deliver superior service and maximize customer satisfaction

    Respond efficiently and accurately to customer complaints

    Regularly review product quality and solve quality issues

    Organize and supervise shifts to ensure culture and guest experience standards are met

    Appraise staff performance and provide feedback to improve productivity

    Estimate future needs for goods, kitchen utensils and cleaning products

    Ensure compliance with sanitation and safety regulations

    Manage restaurant’s good image and suggest ways to improve it

    Control operational costs and identify measures to cut waste

    Create detailed reports on weekly, monthly and annual revenues and expenses

    Promote the brand in the local community through word-of-mouth and restaurant events

    Train new and current employees on proper customer service practices

    Implement policies and protocols that will maintain future restaurant operations

    Skills

    Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

    Proven customer service experience as a manager

    Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

    Familiarity with restaurant management software; DoorDash, etc

    Strong leadership, motivational and people skills

    Acute financial management skills

    Expected hours: 50 per week

    Shift:

    Day shift

    Evening shift

    Morning shift