Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Firo Fire Kissed Pizza
CLOSED ON SUNDAYS!!!
Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming – and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and solve quality issues
Organize and supervise shifts to ensure culture and guest experience standards are met
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software; DoorDash, etc
Strong leadership, motivational and people skills
Acute financial management skills
Expected hours: 50 per week
Shift:
Day shift
Evening shift
Morning shift