Benefits:

Health insurance

Paid time off

Training & development

Goldfish Swim School-Lakewood Ranch is searching for a smart, energetic, organized, driven and creative General Manager (GM) to lead our team. Our goal is to teach kids to swim and help them become safer in and around the water. Goldfish Swim School is an award-winning franchise that provides each school with training and support. Our school is family-owned and has local ties to the community.

Check out our website to see a glimpse of who we are https://www.goldfishswimschool.com/lakewood-ranch/?L=true

Requirements:

Ability to work well with children and parents

Excellent interpersonal communication and organizational skills

Ability to work week days and weekend shifts

Must pass background examinations (included with training)

Job Title: General Manager

Reports to: Owner

FLSA Status: Exempt

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities:

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

Trains and oversees aquatics department to provide superior swim instruction to the students of GSS.

Leads enrollment growth with in-school and digital Marketing initiatives.

Provides sales and marketing training to all Front Desk staff to ensure positive customer experiences.

Knowledge and experience in the iClass Pro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.

Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.

Fulfills other duties and responsibilities as assigned by the Employer

Education/Experience: High school diploma or GED required. Minimum two years of management experience is required. Bachelor’s degree is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred.

Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required before or within 60 days of hire. Lifeguard Instructor certification highly encouraged.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.