General Manager

Grace Meat + Three

General Manager

St. Louis, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Paid time off

    Training & development

    We seek an experienced and passionate Restaurant General Manager to join our team.

    As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

    To be successful as a restaurant general manager, you should have excellent communication skills and a passion for customer service. You should also lead by example in how you interact with your team and how you support our guests.

    You will also assume various responsibilities and duties, such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

    JOB DUTIES:

    Manage and oversee the entire restaurant operation

    Deliver exceptional guest services

    Ensuring guest satisfaction

    Manage the restaurant’s tech stack.

    Respond efficiently to customer questions and complaints

    Organize and supervise shifts

    Manage and lead staff

    Develop hourly and salary staff

    Hire new employees

    Terminate employees when necessary

    Training and evaluating staff performance

    Manage food cost, forecast requirements, and maintain inventory

    Manage restaurant supplies, including small wares

    Control costs and minimize waste

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and food quality.

    Cash handling

    Handle payroll and ensure accurate and timely compensation for staff.

    JOB REQUIREMENTS:

    Ideally, 2+ years of experience as a Restaurant Manager or similar role

    Ideally, 5+ years of experience in customer service management

    Extensive food and wine knowledge

    Computer literacy

    Familiarity with restaurant management software ( Square & R365 )

    Strong leadership, motivational, and people skills

    Good financial management skills

    Critical thinking and problem-solving skills

    Team player

    Good time-management skills

    Great interpersonal and communication skills

    Complete our short application today!