General Manager

HHM Hotels

General Manager

new york city, NY
Full Time
Paid
  • Responsibilities

    Opportunity: General Manager Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. This role requires a results-driven leader with a passion for exceptional guest experiences, team development, and operational excellence. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Responsibilities: Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. • Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. • Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. • Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. • Implement best practices to uphold quality and safety standards. • Follow sustainability guidelines and practices related to the HHM Hotels EarthView program. Employee Development • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Qualifications: • Associate or Bachelor’s Degree in Business, Hospitality or a related field. • Previous hotel management experience required. • 3-6 years experience required. Compensation: $125,000 - $145,000 yearly

    • Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. • Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. • Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. • Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. • Implement best practices to uphold quality and safety standards. • Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

  • Compensation
    $125,000-$145,000 per year