The Hampton Inn Philadelphia Center City - Convention Center is in search of a General Manager to oversee hotel operations with the goal of optimizing revenue and ensuring top-notch guest experience. Responsibilities: Your Focuses Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. • Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. • Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. • Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. • Implement best practices to uphold quality and safety standards. • Follow sustainability guidelines and practices related to the HHM Hotels EarthView program. Employee Development • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Qualifications: Your Background and Skills • Associate or Bachelor’s Degree in Business, Hospitality, or a related field is preferred. • 10 years in operations management or a similar leadership role in a hotel. • Philadelphia Center City experience is a plus. • Hilton experience is a plus. • Financial acumen and the ability to develop budgets, and manage financial performance.

• Your FocusesLeadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. • Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. • Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. • Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. • Implement best practices to uphold quality and safety standards. • Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.