General Manager

Hendler Family Brewing Co.

General Manager

Everett, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Job Title: Lovejoy Wharf General Manager

    Reports to: Vice President of Hospitality

    Department: Hospitality

    Salary: $95,000

    Description/Expectations:

    Hendler Family Brewing Company is looking for a dynamic hospitality professional to join our Night Shift team as the General Manager of our Lovejoy Wharf taproom location in Boston! Reporting to the Vice President of Hospitality, the GM leads by example and sets the tone and standards for excellence across the restaurant. With a passion for customer service, the successful candidate is constantly looking for ways to improve the guest experience at Lovejoy Wharf while ensuring the restaurant remains an inclusive, positive, and overall great place to work. The GM has a clear understanding of both company and location-specific goals and serves as a champion of these goals within the restaurant.

    Essential Functions and Duties:

    Provide day-to-day leadership for all staff and business operations

    Ensure responsive, exceptional guest satisfaction regularly

    Communicate and embody the company vision, culture, and values within the restaurant

    Work with hospitality, marketing and events team(s) to plan and execute private and public events

    Grow and develop staff through timely feedback and development plans. Provide performance-based coaching and feedback as needed.

    In conjunction with finance team, manage and approve all invoices and expenses related to Lovejoy Wharf operation

    Partner with HR to own recruiting, interviewing, hiring, and training front of house team members

    Set proper staffing levels and weekly scheduling to meet high service level standards while maintaining staffing costs at an appropriate level

    Other duties as assigned

    Job Requirements:

    High School Diploma or equivalent required; Certificate, Associates or Bachelors in business management or hospitality a strong plus

    TIPS and/or ServSafe & Crowd Manager Certified

    Minimum 5+ years hospitality experience required; minimum 2+ years of management experience required

    Brewery experience a plus

    Demonstrated experience in staff management through strong leadership and development

    Ability to develop cross-functional relationships and work collaboratively

    Ability to work nights, weekends, and holidays as needed; this is not a Monday - Friday, 9 - 5 role!

    Experience using data to make decisions is a strong plus

    Ability to work with timesheet, word processing, and excel programs

    Benefits:

    Medical, Dental, Vision start on day one

    Matching 401k after 9 months of employment

    Paid time off, Vacation, Sick time, Company holidays

    Training and industry related education available

    Membership in Master Brewers Association of America

    Employee meal Tuesday-Friday

    Free case of our beer weekly (must be 21 or older)

    ABOUT US

    The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

    HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.

    Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at hr@jacksabby.com.