Benefits:

Bonus based on performance

Company car

Competitive salary

Opportunity for advancement

Paid time off

Training & development

We are seeking an experienced and dedicated General Manager to oversee the daily operations of our In-Home Care agency. This leadership role requires a dynamic individual with strong business acumen, a passion for high-quality patient care, and experience managing teams professional environment. The General Manager will be responsible for ensuring the successful delivery of care services, day to day operational efficiency, compliance with regulatory standards, and fostering an environment of compassion and respect.

Key Responsibilities:

Operational Oversight: Manage and coordinate the day-to-day activities of the in-home care operations, ensuring the delivery of high-quality care to patients in accordance with company policies, industry best practices, and regulatory requirements.

Team Leadership: Lead, mentor, and supervise a team of caregivers, nurses, and administrative staff, ensuring they are properly trained, motivated, and compliant with company standards.

Budget and Financial Management: Develop and monitor the budget for the in-home care program, ensuring efficient use of resources and maintaining cost-effective operations without compromising care quality.

Quality Control and Compliance: Ensure all care services are in compliance with local, state, and federal regulations, and continuously monitor and improve care quality through audits, reviews, and feedback.

Client and Family Relations: Serve as the primary point of contact for clients and their families, addressing concerns, resolving conflicts, and ensuring client satisfaction. Build strong relationships to foster trust and loyalty.

Staff Development: Oversee recruitment, training, and professional development of caregivers and support staff to maintain high standards of service and ensure appropriate staffing levels.

Reporting and Documentation: Maintain accurate records, prepare reports on program performance, and submit to senior management and regulatory bodies as required.

Strategic Planning: Work with senior leadership to develop and implement strategies for growth and expansion of in-home care services, exploring new business opportunities, partnerships, and service offerings.

Qualifications:

Experience: Minimum of 5 years of experience, with at least 2 years in a supervisory or managerial role.

Education: Bachelor’s degree in Healthcare Administration, Nursing, Business Management, or a related field (Master's degree preferred).

Skills:

Strong leadership and people management skills, with the ability to motivate and develop staff.

Excellent communication skills, both verbal and written.

Solid problem-solving and conflict-resolution abilities.

Strong financial management skills and experience with budget development and cost control.

Proficiency in MS Office Suite.

Benefits:

Competitive salary and performance-based bonuses

Paid time off and holiday pay

Continuing education and professional development opportunities

Supportive work environment with opportunities for career growth

How to Apply:

Interested candidates are invited to submit their resume, cover letter, and salary expectations here or to tessaw@rahslo.com. In your cover letter, please describe why you are the ideal candidate for this role and how your experience aligns with our mission to provide compassionate and exceptional in-home care.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.