General Manager

Jama Investments, LLC

General Manager

Hammond, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Relocation bonus

    Vision insurance

    We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties. We offer competitive compensation AND quarterly performance bonus. Full benefits after 90 days of employment: Health, Vision, Dental, PTO. 401K 4% match after 12 months of employment. Apply TODAY! Great opportunity!

    JOB DUTIES:

    Manage and oversee the entire restaurant operation

    Deliver exceptional guest services

    Ensuring guest satisfaction

    Plan new and update existing menus

    Plan and develop the overall restaurant promotions, specials, and events. Build promotions and events to drive top line sales.

    Respond efficiently to customer questions and complaints

    Organize and supervise shifts, manage scheduling using R365

    Manage and lead staff. Develop hourly and salary staff

    Hire new employees. Terminate employees when necessary

    Training and evaluate staff performance

    Manage daily restaurant operations including POS day close reconciliations and cash deposits using POS (Restaurant Manager) and R365. Review and approve payroll hours before processing with ADP.

    Manage food ordering and cost, maintain food inventory

    Manage Liquor, Beer, Wine (LBW) ordering and cost, maintain LBW inventory

    Manage restaurant supplies including smallwares

    Control costs and minimize waste

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and food quality.

    JOB REQUIREMENTS:

    5+ years of experience as a Restaurant General Manager or similar role

    Ideally, 3+ years of experience managing or supervising kitchen staff and operations

    Must have VALID Wisconsin bartender license

    At least 3 years of experience managing liquor and food orders

    At least 3 years of experience performing month close inventory counts for Liquor and Food

    Must have extensive front of the house experience and knowledge

    Computer literacy

    Ideally, 3+ years experience with restaurant management software (POS and R365)

    Must have experience with managing COGS (liquor and food)

    Experience in event planning and promotions – drive top line sales

    Strong leadership, motivational and people skills

    Good financial management skills

    Critical thinker and problem-solving skills

    Team player

    Good time-management skills

    Great interpersonal and communication skill.