General Manager - Manhattan

FR Pure Barre

General Manager - Manhattan

New York, NY +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    This role will be based in one of the company's Manhattan Pure Barre studios.

    Pure Barre is a leading boutique fitness business and is the #1 barre concept in North America. We provide not just an amazing workout for our clients (and staff!), but also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others in order to live healthier lives. We invite you to join our team as we grow our supportive and meaningful community!

    COMPANY OVERVIEW

    Pure Barre is a leading boutique fitness business and is the #1 barre concept in North America. With 17 Pure Barre locations and 5 CycleBar locations in the New York City metro area, Fraser Road Acquisitions is one of the largest fitness organizations in an ultra urban market.

    We have an ongoing commitment to elevate, inspire, and strengthen one another. We embrace humanity… all races, colors, religions, genders, gender identities or expressions, sexual orientations, national origins, genetics, abilities, ages, educations, opinions, cultures, ethnicities, languages spoken, beliefs, sexes, ancestries, citizenships, and marital statuses are welcome. Our community is where you belong.

    KEY RESPONSIBILITIES

    Reporting directly to the Director of Operations & Product, the General Manager is the heart and soul of our Pure Barre studios. The General Manager is a key influencer in building the Pure Barre brand, runs the daily operations and long-term strategies of the assigned studio(s), and oversees the development of all studio sales staff. This position is integral to the FRA team.

    JOB RESPONSIBILITIES

    Specific responsibilities and duties of this role include the following:

    Sales

    Key driver of revenue growth and sales

    Meet financial goals, such as but not limited to: revenue, labor cost, COGS, etc.

    Maintain active leadership presence, assist, and coach the studio team through the sale process to meet/exceed revenue goals

    Implement sales process to schedule prospects into introductory classes

    Generate new leads using grassroots marketing, networking and paid social media campaigns

    Utilize POS system (ClubReady) to generate sales, run revenue and sales reports, track client journeys and identify opportunities to grow client loyalty

    Communicate monthly studio revenue goals to staff and update staff on progress throughout the month

    Calculate month-end commission totals for sales team and submit to payroll manager

    Understand studio financials and implement expense management techniques for cost savings

    Leadership/Time Management

    Availability includes days, nights and weekends working in the studio in order to connect with staff and clientele, in studio shifts will include at least one night and one weekend day per week. Minimum of 35 hours per week scheduled in the studio working independently alongside teachers to check in clients and fully implement the sales and customer experience processes

    Delegate tasks and duties to sales team

    Ability to troubleshoot and resolve studio emergencies as needed

    Schedule and lead monthly and quarterly front desk sales team meetings

    Collaborate with Pure Barre GMs and Leadership to share best practices and streamline operations and sales processes

    Communication - give and receive coaching within sales team and serve as a liaison to filter information to the Leadership Team

    Ensure that all company-wide initiatives are executed in studio

    Understand the Pure Barre technique, and communicate regularly with the teacher training team to ensure that the technique is being delivered consistently and effectively

    Staffing and Scheduling

    Oversee the interviewing, hiring, onboarding, training and development of all studio sales staff

    Continuously identify and develop high potential employees while giving in the moment feedback and coaching when necessary

    Collaborate with Director of Operations & Product and Pure Barre GMs to update staff protocols as needed

    With Director of Operations & Product, analyze class schedules to maximize utilization and attendance

    Own studio scheduling process including making necessary changes in scheduling software (both ClubReady and When I Work)

    Merchandise

    Work with VP of Operations & Talent and Director of Operations & Product to strategically plan what product is needed and execute orders to support client needs and strategize sales and offers

    Change out retail floor and design displays weekly

    Oversee inventory and move between studios if necessary

    Special Events and Partnerships

    With Director of Operations & Product and Director of Marketing, organize and staff on-site pop-up classes, trunk shows, in-studio food samplings, etc.

    Attend events and book new leads, sign up new members and close immediate sales

    Identify, follow-up with and track sales leads generated from events

    Building/Studio Maintenance

    Be knowledgeable with troubleshooting any and all equipment issues, including sound systems and backup systems, and minimize the use of external technicians

    Ensure the studio is maintained and desk staff are properly executing regular cleanings

    PROFESSIONAL EXPERIENCE / QUALIFICATIONS

    Passionate about people and fitness

    Superior verbal, written, organizational, and interpersonal skills

    Relates well to people; inspires trust, and builds credibility and strong relationships quickly

    Astute in managing multiple relationships and the ability to keep an eye on the big picture/strategic objectives while, at the same time, handling the details of the day to day business

    Resourceful; able to solve problems and move forward without having all the answers

    Bachelor’s degree preferred

    Studio/retail management experience a plus

    COMPENSATION

    Salary range $62,400-$70,000 commensurate with experience (includes base salary and monthly commission). Benefits include paid vacation and the option to participate in company subsidized health insurance and 401K plan. Additional perks include unlimited free Pure Barre and CycleBar classes at all our NYC studios, a generous discount on athletic apparel sold in-studio, athletic dress code, and plenty of room to grow with our incredible team!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pure Barre Corporate.

  • Locations
    New York, NY • Scarsdale, NY • Brooklyn, NY