Benefits:
401(k)
Competitive salary
Health insurance
Training & development
Location: Hannover Autry Park, Houston Texas. Employment Type: Full-time
About Us: Mayahuel is a modern, elevated dining establishment dedicated to delivering unparalleled culinary and beverage experiences. We pride ourselves on exceptional service, innovative menus, and creating memorable moments for our guests. We are seeking a driven and passionate General Manager to lead our team and uphold our high standards of hospitality and excellence.
Key Responsibilities
Leadership and Team Management:
Act as a natural leader, fostering a positive, team-oriented work environment.
Hire, train, and mentor staff to ensure exceptional performance and adherence to restaurant standards.
Lead by example, inspiring the team to deliver outstanding service and hospitality.
Resolve conflicts and challenges promptly with professionalism and attention to detail.
Operational Oversight:
Oversee daily restaurant operations to ensure seamless service and smooth workflows.
Maintain an organized and efficient environment, implementing systems to optimize operations.
Collaborate with the culinary and front-of-the-house teams to deliver a consistently excellent dining experience.
Monitor and supervise purchasing to ensure inventory accuracy and control costs.
Guest Experience:
Be passionate about exceptional customer service, ensuring every guest feels valued and cared for.
Maintain a strong presence in the dining room, engaging with guests and resolving concerns promptly.
Work with the team to create and execute unique dining experiences tailored to the restaurant’s modern and upscale reputation.
Wine and Cocktail Program:
Oversee the wine program, ensuring an expertly curated selection that complements the menu.
Work in tandem with our sommelier to keep the wine list fresh and innovative.
Supervise the development and execution of a creative and well-rounded cocktail program.
Train staff on wine and cocktail pairings, upselling techniques, and overall beverage knowledge.
Maintain inventory and relationships with suppliers to keep the beverage program dynamic and profitable.
Financial and Cost Control:
Prepare and manage sales forecasts to set realistic goals and measure progress.
Analyze financial performance, including labor, food and beverage costs, to ensure long term profitability.
Implement cost control measures to maximize efficiency and reduce waste.
Oversee purchasing and vendor relationships to secure high-quality products at competitive pricing.
Problem Solving:
Anticipate and address operational or guest-related issues proactively.
Identify opportunities for improvement and implement solutions effectively.
Work under pressure while maintaining poise and professionalism.
Administration:
Develop schedules, monitor labor compliance, and ensure proper staffing levels.
Maintain all operational and safety standards in compliance with health and safety regulations.
Create reports and analyze financial performance, identifying opportunities for growth.
Qualifications
Proven experience as a General Manager or similar leadership role in a fine dining environment.
Strong knowledge of traditional service and hospitality principles, with the ability to deliver exceptional guest experiences.
Extensive wine knowledge, including varietals, pairings, and the ability to curate a distinguished wine list.
Basic expertise in cocktail program development, including mixology trends, ingredient sourcing, and presentation.
Exceptional organizational skills with an eye for detail.
Strong decision-making skills, particularly in problem-solving and team management.
A team player who thrives in a collaborative, team-oriented environment.
Financial acumen with experience managing budgets, costs, and profitability, as well as forecasting sales.
Strong interpersonal and communication skills, both verbal and written.
Flexibility to work evenings, weekends, and holidays as required by the business