Benefits:
Competitive salary
Free food & snacks
Health insurance
Paid time off
Otaku Ramen Managers #1 job is to maintain a healthy and strong service for employees & guests through the systems and support of the Leaders to deliver on the company mission of serving happiness one bowl at a time
Key Characteristics of OTAKU MANAGERS
LISTENER Ability to clearly communicate to your Crew
INSPIRED Ability to motivate Crew day to day
ORGANIZED Ability to run a positive service through systems
TEACHER Ability to train new employees on their pathway
TEAM PLAYER Willingness to “pinch hit for your team when needed”
ACCOUNTABLE Ability to improve with feedback from Leaders and co-Managers
FUN Knowing that at the end of the day, your team wants to love their job
Primary Responsibilities:
Ordering, receiving and overall organization of cooler and dry storage
Follow up line level employee checklists
Run preshift and discuss changes, 86’d items, or specials
Maintain hygiene and food safety standards in all stages of food preparation
Coordinate PREP to meet restaurant demand
Daily recap of the days progress by writing a daily log
Minimize labor costs by cutting hourly labor whenever necessary
Ensure Key Holders are performing daily
Maintain food ordering and food cost goals
Comps below 3%
Train incoming and existing Crew with internal tools provided
Manage scheduling of all Crew Members
Manage time off requests and schedule changes
Maintain line level labor on budget
Attend weekly management meetings
Maintain order guides and prep lists
Monthly inventory
Maintain equipment and report any malfunction to #repairs
BENEFITS
Health, vision and dental (100% coverage)
Daily Employee meals
Parking Pass (if applicable)
Free Soup sent by delivery to you on sick days (because that's when you need it)
Duties include but are not limited to:
Guest Service - we are “Fun Fast Loud Hospitality
Create a positive environment for guests with great hospitality
Use music and lights to maintain the vibe day to night
Drive sales through great hospitality
Work on floor providing assistance to guests & service staff
Take care of VIPs, regulars, Otaku employees & industry friends
Deal with all guest issues of both positive & negative natures
Be solution oriented rather than problem focused
Facilities
Exterior walkthrough including street fronts, windows, sidewalks, entryways
Interior walkthrough including all areas of the restaurant plus employee area, hallways, trash room, bathrooms, office
Turn lights up to appropriate levels & adjust throughout service
Ensure placement of chairs & tables in dining room for service, adjusting when necessary
Ensure placement of seating at bar, checking for orderliness
Double check floor areas and windows to ensure cleanliness
Work with kitchen managers to maintain clean & safe working environments for all staff
Double check stocking of all soaps, toiletries, etc. to ensure guest & staff comfort
Admin and Office
Check email, forward messages, return emails
Enter financial information into R365
Maintain clean and organized office cage
Update ordering platforms with 86’s, time changes, etc
Help with Bar inventory/ Bar Ordering