Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Wellness resources
Reports To: Operations Director
Classification: Exempt
Summary:
The General Manager has overall responsibility for all activity and business operations at their assigned Snap Fitness location(s). Their primary focus is generating revenue through membership sales, growing personal training participation, and being the champion of quality service to staff and guests. Additionally, the GM will do this while providing a clean, well-serviced facility for all to enjoy. The GM will achieve these results through their ability to positively motivate and develop their staff while providing a safe, fun place to work.
Position Responsibility:
Sale of Personal Training services
Member services and retention.
Enhance public reputation through community involvement
In-club marketing and programming
On site problem solver to both staff and quest concerns
Champion of maintaining undisputed levels of superior customer service and staff recognition
Required Attributes:
A well-developed understanding and use of management skills such as recruitment, selection, training and development, coaching, goal setting, performance management, delegation and organization
Strong motivational, communication, team building and training skills
High levels of professionalism, honesty, integrity and work ethic
Superior sense of customer service
Working knowledge of basic computer software including Google Business tools
Willingness to work flexible hours
Ability to conduct introductory certified personal training sessions and assessments
Strong time management skills
Ability to speak in a professional manner to small or large groups in and out of the club
Ability to promote club programs externally through public relations and reputation management programs
Comfortable with B2B marketing
Can identify and execute on current health, fitness and market trends
Other:
Mandatory job training will be attended. Conference calls and live sales training will occur weekly.
Preferred Qualifications:
Bachelor’s degree (prefer in Business Administration or fitness related field).
Competencies:
Self-Directed
Team building skills
Strong attention to detail
Strong interpersonal skills
Strong time Management skills
Strong organizational skills