General Manager

Pilates Studios US

General Manager

Allentown, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Training & development

    Wellness resources

    Benefits/Perks

    This position offers a very competitive base salary; based on experience & performance

    Commission paid on sales

    Opportunity to bonus, based on performance

    Unlimited growth potential within the company.

    Work/life balance

    Job Summary

    We are seeking a professional and capable General Manager to join our team. As the General Manager, you will be responsible for all aspects of the operation and programming of our facility. The General Manager creates a fun, safe, and structured environment for our patrons. You will also hire, manage, and train staff, develop marketing strategies, and ensure the facility runs smoothly.

    REQUIREMENTS:

    2+ years of retail/service sales or fitness sales experience.

    Prior experience as a general manager or assistant manager preferred

    Bachelor’s degree in Management or related field preferred

    Confident in generating personal sales and training Sales Reps in sales

    Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training

    Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

    Ability to excel in a fast changing, diverse environment.

    Ability to recognize areas of improvement and make changes using good judgement.

    An affinity and passion for fitness.

    Solid writing and grammar skills.

    Highly organized, proficient in data management, ability to prioritize and meet deadlines.

    Professional, punctual, reliable and neat.

    Strong attention to detail and accuracy.

    Trustworthy and ability to handle confidential information.

    Ability to work harmoniously with co-workers, clients and the general public.

    Proficiency with computers and Studio software

    Reaching daily and weekly sales goals

    DUTIES

    Lead generation including Grass Roots Marketing and Networking

    Implement sales process to schedule prospects into Demo class

    Membership sales

    Manage staff schedule

    Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts

    Supervise Sales Representatives

    Hire/Manage all instructors at the studio

    Proficiency in ClubReady, to include revenue reports, attendance reports, etc.

    Review instructor evaluations performed by Master Trainers

    Independently make decisions related to high level customer service

    Collect out-standing dues

    Maintain cleanliness and organization of the Pilates Studio

    Enforce Club Pilates policies and procedures

    Ensure all forms, administrative supplies, and studio literature is stocked and visible

    Schedule and participate in networking/community events and studio promotions

    Strategically manage marketing campaigns to generate leads for the studio

    Any other duties as assigned