General Manager

Popeyes Louisiana Kitchen

General Manager

Bay Minette, AL +12 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Vision insurance

    Summary of Job Function The Mabo Restaurant General Manager balances the role of being a servant leader and delivering exceptional performance. The Mabo Restaurant General Manager understands the importance of providing an engaging environment for the restaurant team and guests while focusing on achieving the restaurant’s operational standards, & financial objectives. Mabo General Managers invest their time in recruiting, training, & developing servant leaders that create consistently excellent guest experiences and inspire their team’s performance to exceptional results. The Mabo General Manager balances their accountability in managing the facility, maintaining all restaurant accounting & completing all administrative duties.

    Essential Responsibilities Develop Servant Leaders - Puts your people and restaurant first

    Shows compassion, care, and concern toward our hardworking team

    Engages our team in regular one-on-one meetings and performance discussions

    Creates a positive can-do environment and sets our team up for success

    Leads, Coaches, and motivates the Managers, Leaders, and Team

    Recruits and develops outstanding talent

    Demonstrates commitment to our goals and inspires others to deliver outstanding performance

    Respects and serves those they lead through behaviors, actions, and decisions

    Create Guest Experiences - Creates a service experience so good the guest can’t wait to come back to Popeyes

    Serves as a role model to create memorable guest experiences

    Sets clear expectations and creates an enjoyable work environment

    Takes actions to solve and celebrates guest feedback

    Regularly observes the team and operations from the guest's perspective and celebrates or coaches accordingly

    Leader - Serves as the face and voice of Mabo in the restaurant and community

    Serves as the local representative of Mabo to the community by sponsoring or participating in local events

    Builds and leverages community relationships to drive business and maximize catering program opportunities in the community

    Leads and implements company-wide promotions, product launches, and product samplings

    Ensures the team executes and measures the impact of local promotions

    Administration - Maintains the balance between providing an Outstanding Employee and Guest Experience, and Achieving Financial goals

    Develops accurate sales forecasts, and creates effective schedules and planning to ensure the achievement of Excellent Operations & Financial Cost Controls.

    Monitors business: Reviews previous day's financial & operational results, schedules, accounting, operational checklists, HACCP Logs

    Reviews daily & weekly inventory efficiencies & usages to create accurate (truck) orders

    Controls food and paper inventory by completing daily and weekly inventory counts & analysis. Maintains accurate inventory & usage records

    Creates, communicates, implements, and follows up on operations and financial action plans.

    Analyzes sales and labor results throughout and after each shift daily & weekly

    Maintains operational standards for achievement of Quality products, Cleanliness, Sanitation and Service expectations consistently each shift each day.

    Maintains accurate & complete daily accounting & administrative records

    Maintain Facility - Ensures the restaurant is a safe, sanitary, and appealing place for everyone

    Monitors and maintains compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.

    Identifies problems, conducts high-level troubleshooting, and seeks repair(maintenance) support for restaurant equipment to ensure equipment functions correctly

    Required Knowledge, Skills, and Abilities

    Excellent people leadership and guest service skills required

    Ability to work in a fast-paced environment

    Ability to communicate effectively with Guests, Team members, and Above Restaurant Leaders

    Ability to resolve issues in compliance with Mabo standards

    Available to work all shifts, weekends, and holidays

    Reliable transportation

    Effective Planner & Organizer

    Excellent Recruiter & Trainer

    Ability to lead a team to achievement of financial budgets

    Ability to maintain accurate accounting & administrative records

    Ability to effectively utilize company computer, email, and restaurant software.

    Education and Experience

    Must have a high school diploma or equivalent

    Minimum of 3 years Restaurant Management Experience

    Food Safety Manager Certification is required within 30 days of hire/promotion, if not already held.

    Physical Demands

    Must be able to lift up to 50 pounds of force frequently to move objects

    Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds

    Consistently handles product preparation

    Ability to kneel, bend, and follow proper lifting procedures

    Consistently lifts for product preparation, stocking, and inventory

    Ability to work at a rapid pace

    Ability to stand on feet for 8+ hours

    Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • Locations
    Bay Minette, AL • Saraland, AL • Semmes, AL • Mobile, AL • Mansfield, LA • Minden, LA • Jonesboro, LA • Ruston, LA • Natchitoches, LA