Suser Restaurant Group - General Manager Job Description

We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests and who are treated like family!

General Manager Job Details:

The General Manager is responsible for the day-to-day operation and management of Sparkies Kitchen & Bar. They are responsible for the overall Front of House and Back of House supervision.

Management of the team, including scheduling, training, and general supervision

Oversee that all opening and/or closing duties are completed correctly and that cleanliness and maintenance are maintained

Responsible for daily deposits, and the correct operation of the POS systems

Balancing of all daily and nightly cash drawers and POS

Oversee inventory and maintenance

Providing excellent customer service to guests and excellent leadership to employees

Enforce and monitor all health, safety, and sanitation standards

Handle guest complaints according to provided guidelines

Work closely with all restaurant personnel to provide a seamless customer experience.

Experience/Requirements:

4+ years restaurant experience

Excellent customer service and interpersonal skills

Organized and capable of multi-tasking with attention to detail

Knowledge of Microsoft applications including Word and Excel

High standards of personal hygiene and personal appearance

Ability to be on feet for several hours at a time

Experience using POS systems preferred

Servsafe training preferred