The General Manager maximizes hotel value by achieving revenue growth, expense control, excellent guest service, and human resource maximization. The General Manager develops and/or maintains all hotel operations consistent with Lark Hotels' values and standards. The General Manager will be overseeing 2 hotels total of 41 keys, that are located 5 minutes from each other. There is available employee housing as an option with an additional monthly rent. General: This employee must display effective listening and communication skills, initiative, the ability to work independently and in teams, and the ability to lead by example. He/she must exercise good judgment and discretion, display practical problem-solving skills, and provide excellent customer service. Additionally, he/she must be able to multitask, maintain composure under pressure, and display high professionalism, integrity, and follow-through. We expect our employees to approach their work with passion and enthusiasm and pay attention to customer satisfaction. We also expect our employees to champion, embrace, and live the company values. Our Values embody: • Integrity: We are honest, genuine, and transparent in our interactions. • Concern For Others: We care for each other and our guests. • Collaboration: We value diversity and the “come as you are” spirit and personality. • Accountability: We make mistakes, learn from them, and strive for continuous improvement. • Hospitality Soul: We have fun creating lifelong memories for each other and our guests. Additional Information: You must be legally authorized to work in the United States to apply for this position. You must complete the I-9 form within the first three days of employment. Responsibilities: Essential Functions of the Job: • Regular attendance and reporting to work on time, ready to begin your shift, is an essential function of employment (being tardy places an unfair burden on the team). • Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs. • Communicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude, and body language when communicating). • Ability to understand and follow instructions as directed by the supervisor/manager. • Working Safely is a condition of employment. All employees must follow the safety policies. • Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources. Expectations of all Employees: • Be polite, courteous, and helpful to all guests and coworkers, displaying a positive “can-do” attitude while maintaining a high level of professionalism consistent with the company values. • Acknowledge our guests with a smile and a friendly “hello.” Promptly attend to guest needs. • Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc. • Comply with guest privacy standards. • Report to your supervisor or the MOD immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty, and False Statements regarding an injury will result in disciplinary action up to and including termination.) • Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager • Arrive to work on time (follow call-out policy), and in appropriate work attire (uniform, footwear), neat in appearance. • Complete work in a timely manner and meet productivity standards/expectations. • Keep work area clean, neat, and well-organized. • Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties) • Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift). • Perform additional duties as assigned. Job Duties (add specific job duties): • Develop and maintain the annual Business Plan, which includes an Operating Budget, Staff Plan, Marketing Plan, and Capital Budget. • Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories. • Maximize total revenue through sales and marketing initiatives and proactive revenue management strategies; ensure use of an active Marketing Plan. • Manage and nurture relationships/expectations between the owner, management company, and the hotel. • Develop and maintain relationships with key hotel accounts • Establish, measure, and monitor clearly defined goals and incentive plans for department heads. • Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback. • Meet or exceed targeted payroll standards (maintain and monitor an effective system for managing payroll). • Monthly review of Average Hours Report to monitor average hours worked & proper status of employees for benefit plans, PTO, Holiday Pay, i.e., Full Time, Part Time, and Terminations. • Ensure staff and assignment of daily duties meet the hotel's needs while effectively controlling payroll. • Complete weekly payroll processing. • Fulfill Nest reporting requirements and interface well with Nest staff. **** • Ensure the Safety Committee is formed and meets monthly. • Ensure the property is clean and well-maintained. Qualifications: Skills Required • Leadership: Ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation). • People Skills: Deliver hospitable service that is attentive, friendly, and courteous; ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect; demonstrate patience, tact, and diplomacy. • Communication Skills: Ability to communicate effectively both verbally and in writing. (Strong writing skills – spelling, punctuation, grammar.) • Problem-Solving & Analytical Skills: Ability to identify issues, collect and analyze information to understand the problem, and effectively resolve it. Identify, recommend, and implement best practices. • **Judgment & Discretion: **Appropriately manage confidential and sensitive information; maintain confidentiality. • Organizational & Time Management Skills: • Ability to appropriately schedule time to meet job demands, multitask, prioritize, follow through, and work efficiently with limited supervision. • Attention to Detail: Ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks. • Computer skills/ Technology: Proficiency in computer technology, i.e., Microsoft Office and Google Suite. Proficient in operating general office equipment. **** Compensation: $70,000 - $80,000 yearly

• Essential Functions of the Job: • Regular attendance and reporting to work on time, ready to begin your shift, is an essential function of employment (being tardy places an unfair burden on the team). • Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.  • Communicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude, and body language when communicating). • Ability to understand and follow instructions as directed by the supervisor/manager. • Working Safely is a condition of employment. All employees must follow the safety policies.  • Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources.Expectations of all Employees: • Be polite, courteous, and helpful to all guests and coworkers, displaying a positive “can-do” attitude while maintaining a high level of professionalism consistent with the company values. • Acknowledge our guests with a smile and a friendly “hello.” Promptly attend to guest needs. • Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc. • Comply with guest privacy standards. • Report to your supervisor or the MOD immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty, and False Statements regarding an injury will result in disciplinary action up to and including termination.) • Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager • Arrive to work on time (follow call-out policy), and in appropriate work attire (uniform, footwear), neat in appearance. • Complete work in a timely manner and meet productivity standards/expectations.  • Keep work area clean, neat, and well-organized. • Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)   • Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift).  • Perform additional duties as assigned.Job Duties (add specific job duties): • Develop and maintain the annual Business Plan, which includes an Operating Budget, Staff Plan, Marketing Plan, and Capital Budget.                                                                 • Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories.  • Maximize total revenue through sales and marketing initiatives and proactive revenue management strategies; ensure use of an active Marketing Plan.    • Manage and nurture relationships/expectations between the owner, management company, and the hotel.    • Develop and maintain relationships with key hotel accounts   • Establish, measure, and monitor clearly defined goals and incentive plans for department heads.            • Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback. • Meet or exceed targeted payroll standards (maintain and monitor an effective system for managing payroll).  • Monthly review of Average Hours Report to monitor average hours worked & proper status of employees for benefit plans, PTO, Holiday Pay, i.e., Full Time, Part Time, and Terminations.   • Ensure staff and assignment of daily duties meet the hotel's needs while effectively controlling payroll.  • Complete weekly payroll processing.   • Fulfill Nest reporting requirements and interface well with Nest staff.     • Ensure the Safety Committee is formed and meets monthly. • Ensure the property is clean and well-maintained.