General Manager-West End

Taziki's Cafe

General Manager-West End

Nashville, TN
Full Time
Paid
  • Responsibilities

    Benefits Offered | Wage Information

    Paid Time Off!

    Quarterly Bonus Program!

    Health, Vision, Dental, and Disability Insurance!

    401(k) matching program for eligible employees!

    FREE Delicious Meals!

    Flexible Schedule!

    Great Environment!

    Career Path to Ownership!

    No late nights, no early mornings!

    Job Summary Management Positions are Full Time only.

    Each day at Taziki’s is a little different - part of what keeps it exciting! Your week kicks off each Monday with a look at last week’s Flash P&L, deciding how to best schedule, coach, and direct your team to meet your cost goals.

    Mornings are spent helping your prep crew ready the store for lunch service and preparing catering orders for guests, keeping a close eye on food safety practices and recipe perfection. Before the doors open, gather your team for pre-shift (or even a family meal!), and catch them up on the newest Taziki’s updates like a recipe change or a new feature of our Taz Rewards program. You’ll enjoy meeting the great people in your community as you touch tables and help guests with their Take-Out orders - get to know them by name! During the afternoons, managing shift change, you’ll juggle helping on the line while knocking out some of your admin tasks like reviewing invoices, scheduling staff, or ordering products. You might interview an applicant for a job, check on employee training progress, or track your store’s labor hours. As a leader of your team, set aside a few minutes a day to check in on a staff member - ask how it’s going, always encouraging them to learn new skills and positions!

    For evening shifts, you’ll help the team push through busy online ordering hours for Take-Out dinners. As the shift winds down, you’ll use your evening counts and tomorrow’s catering orders to make prep sheets for your AM team, setting them up for another successful day! As the week comes to a close, you’ll work with your management team to check and double-check inventory and payroll details to close out and review another week of performance towards your goals!

    Responsibilities:

    Analyzing your store’s P&L and deciding a path to reach your cost goals

    Writing a weekly staff schedule to achieve both people development and labor cost goals

    Setting the tone for the shift and giving clear, calm directions to your staff about their goals and duties

    Supervising and mentoring your staff members and managing quality crew development, motivation, training, and evaluations

    Being an expert in Food Safety

    Mastering menu and product knowledge

    Preparing catering orders with your team

    Supporting or working stations when needed (kitchen included)

    Ordering products, supplies, and produce

    Screening, interviewing, and onboarding hourly employees

    Proper cash handling and payment procedures

    Serving guests, making meaningful connections with them

    Maintaining Health Department Standards throughout each shift

    Following proper Alcohol Handling policies and procedures

    Ensuring proper food handling and storage of food products

    Maintaining proper hygiene, uniform, and appearance

    Qualifications:

    Must be 21 years of age

    Minimum of 3 years of upper management experience

    Strong work ethic, desire to exceed guests’ expectations, and a real passion for fresh food

    Ability to thrive in a fast-paced environment

    Looking for the chance to build, develop, and mentor a team

    Enjoy the challenge of setting goals and hitting them

    Sufficient experience and knowledge of restaurant Profit and Loss statements

    Working knowledge of Google Suite and computer literacy

    Excellent leadership, customer service, and communication skills

    Ability to recruit, train, retain, and motivate quality employees

    Motivated, self-initiated, and team oriented

    Strong time management and organization skills

    Demonstrate sound decision-making and problem-solving skills

    Must have or obtain a Food Manager’s certification shortly after beginning employment

    All Employees Must:

    Understand and abide by all company standards and policies (provided in your handbook)

    Obtain a Food Manager’s certification shortly after beginning employment

    Your Working Conditions / Hours:

    A typical work day at Taziki’s may look like:

    Morning shift - 7am - 4pm

    Mid shift - 10am to 8pm

    Evenings - 3pm - 10pm

    Weekends - when applicable

    Holidays - when applicable (always CLOSED Thanksgiving & Christmas!)

    *Hours will vary by store.

    You may work in a typical restaurant kitchen environment which includes but is not limited to using equipment such as a flattop and char grill, oven, slicer, mixer and food processor.

    Your Physical Requirements:

    (with or without a reasonable accommodation)

    Walking/standing for extended periods

    Reaching

    Bending

    Lifting/carrying up to 30 pounds

    Wiping

    Twisting

    Cooking

    Taziki’s is an Equal Opportunity Employer

    Company Overview Taziki's Café is a fast-casual restaurant brand with more than 90 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!