General Manager of Home Improvement Services

House Doctors of Clarkson

General Manager of Home Improvement Services

Atlanta, GA
Full Time
Paid
  • Responsibilities

    WHO ARE WE? House Doctors is a professional handyman and home improvement company specializing in both large and small jobs in the Atlanta, Georgia area. Hands-on owners of a new location eager to create a professional culture and develop talent to grow with us! We are looking for energetic and friendly people who are looking to help lead a fast-growing company through its next phase of growth.

    WHO ARE YOU?

    You are an energetic, well-organized, creative problem solver and goal-oriented team player who loves a challenging and fun environment. You are looking to work hard, earn great money and gain hands-on business experience. You are excited to join a team that strives to leave every customer an enthusiastic advocate of our company. You are committed to reaching your full potential in a supportive learning environment.

    WHAT WE OFFER?

    Competitive pay and bonus structure

    TONS of growth and advancement opportunities

    Incredible team culture and events

    Cool, branded company vehicle

    Full time hours with job security

    Paid training and career planning

    POSITION OVERVIEW

    The General Manager is a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. He/she will be expected to deal directly with customers in the field and over the phone. Ideally, a qualified General Manager will have experience in the different facets critical in small business: sales, marketing, administration, operations, and human resources.

    RESPONSIBILITIES:

    Working closely with the business owner to set and achieve the business goals

    Leading and managing the team of service technicians and projects

    Ensuring high-quality execution for all jobs; monitoring post-job satisfaction of customers, managing expectations about the scope of the work and costs, and proactively addressing any issues that arise

    Completion of staffing tasks including recruiting, hiring, training, retention and staff scheduling

    Estimate and coordinate jobs in the field, filling in for technicians as needed

    Maintaining all information related to sales, estimates, job/truck, and other operational details

    SKILLS AND REQUIREMENTS:

    Highly organized and process oriented

    2+ years hands on experience with a knowledge of principles, techniques, equipment, and supplies used in the handyman industry, as a General Manager, or similar leadership role conducting similar activities to what's listed above

    2+ years of experience leading teams to achieve exceptional customer experiences

    Possess excellent customer communication and independent work skills

    Strong desire to help others excel and hit goals

    A strong work ethic and highly dependable

    Able to perform physical labor work including bending, lifting (50+ lbs), and handling tools

    Valid driver's license