Benefits:

401(k)

401(k) matching

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

IMS Nanofabrication GmbH is an Austrian-based business and the global technology leader for electron-based multi-beam mask writers. Our customers are the largest chip manufacturers in the world. They rely on IMS technology to produce current and future chip generations. As our third generation of multi-beam mask writers, we are experiencing global growth and offer great career opportunities in many disciplines, such as physics, electronics, product development, project/program management, customer-facing service and applications, and administrative roles.

Diversity and inclusion are among the most important forces driving the company’s evolution, innovation, and growth. We support legislative or administrative action to protect equal rights and improve STEM education for people from all backgrounds.

Key Tasks:

Build and maintain (“own”) strong relationships with key clients, serving as their primary point of contact for all business-related matters

Develop and implement strategic account plans to achieve sales targets, foster account growth

Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions

Collaborate with other functions (marketing, customer support, product mgt etc.) to ensure seamless delivery of products/services and exceptional customer experience.

Identify upselling and cross-selling opportunities; manage contract negotiations

Stay updated on industry trends, market conditions, and competitor activities

Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders

Timely resolve any issues and problems faced by customers and deal with complaints to maintain trust

Experience and Qualifications:

20yr+ industry experience (or more as local culture requires), 8yr+ proven experience as key account manager, with a proven track record of successfully managing key accounts and achieving revenue targets

Ability to understand and sell complex technical solutions based on customer needs (semi equipment or related field)

Existing network in the semi equipment market is a plus

Strong interpersonal skills with aptitude in building relationships with professionals of all levels

"Street smart” with ability in problem-solving and negotiation

MS/BS in physics, electronics, mechanics or relevant field

Proficient in local language and English

We offer:

We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)

Excellent professional and personal development opportunities in an international company

Very collegial and motivated team with short communication channels

Top-equipped workplace (modern office, laptop, height-adjustable desk)

We offer a competitive salary, a convenient Boise location, and a robust benefits package

IMS Nanofabrication is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.